The Enid/Garfield County Communications Center is the central receiving point for all 911 Calls within Garfield County The Enid/Garfield County 911 center is commanded by a Division Commander, Captain Kevin Morris and overseen by Lieutenant Ryan Singleton. The communications center is staffed by four (4) civilian dispatcher supervisors and sixteen (16) dispatchers/call-takers. The division is responsible for the receiving and dispatching of emergency and non-emergency calls for service for the Enid Police, Fire and Animal Control. In addition, the 911 center dispatches volunteer rural fire departments to emergency situations located in other cities and locations throughout Garfield County.
The division 911 operators must prioritize each call and determine the most appropriate type of emergency or non-emergency response to send, based on the information received. The 911 Center is responsible for processing all Enid police reports and requesting criminal history, driver’s license, and warrant status, as required. The 911 center uses the Enhanced 911 tracking system through GPS technology to locate wireless 911 callers and address identification of hard-line and Voice over Internet providers. The 911 Center has the ability to communicate with other agencies through various radio frequencies, phone lines and pager systems.
The 911 Center tracks all reported stolen property which can be entered in the National Crime Information Data base and operates the Oklahoma Law Enforcement Terminal System (OLETS) for the Enid Police Department. The Enid/Garfield County 911 Communications Center is a 24 hour, 7 day a week operation with minimum staffing requirements to ensure efficient processing of all calls received in the 911 center.
The division commander also serves as the 911 Administrator for Garfield County and oversees the Coordinated efforts of 911 addressing and works with the Enid/Garfield County 911 Board to ensure proper oversight of the collection of 911 fees from the various phone companies.