The Utility Services Department is responsible for billing customers monthly for water, wastewater, storm water services and trash collection.


Responsibilities of the Utility Services Department include:

  • reading all 19,000+ water meters monthly
  • initiating new accounts and transfers
  • finalizing accounts as customers move out
  • reviewing unusual consumption patterns 
  • preparing and mailing bills monthly
  • sending collection notices and disconnecting accounts for non-payment when necessary
  • assisting customers with information about their bills, payment options, and information about charitable organizations that may provide additional assistance 

Hours:  Monday - Friday, 8 a.m. to 5 p.m.

After hours Emergency:  Call 580-242-7000

We are located at:

401 W. Owen K. Garriott
Enid, OK  73701
Phone: 580-234-0400